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Further round of updates enhance Care Home System

2004 March 5

NHP's main business is the ownership of a large portfolio of nursing homes, which it then leases out to a various operators on long-term leases. NHP Management is a stock-exchange listed UK public company.

NHP's portfolio comprises 367 care homes with a total of 17,754 beds, making NHP the largest owner of private care beds in the UK.

NHP is determined to provide the very highest quality buildings for its tenants and to provide the highest quality care to residents in its homes. To do this, NHP have to have instant, accurate, information about their property portfolio available across their organization. Obviously this needs a robust, well-designed database and a sophisticated easy-to-use but powerful user interface.

Riverhall have worked with NHP since 1999 to develop this system, and as NHP has grown and developed, so the system has been enlarged and enhanced.

The system acts as a repository for all the information about NHP's property portfolio. Not only financial data such as costs, rents, valuations etc but also data such as documents, photographs and so on are all accessible from a single point.

Joanne Haines of NHP said "It is no exaggeration to say that NHP's entire operation depends on the CareHome system. We depend on Riverhall who have developed this system very successfully over the last few years.

"I like Riverhall because not only do they write programs that work reliably, but also they have taken the trouble to find out how our business works and come up with solutions that meet our real requirements."