Palamon Capital Partners is a private equity manager with funds under management of approximately €1   billion. The Palamon funds are backed by some of the biggest investment institutions in the world and are some of the largest in the European middle market.

The extensive private equity experience of the firm has enabled them to develop an investment process that, while being extremely thorough, is flexible enough to respond to time-sensitive situations. This investment process will see a potential deal go through from initial approach and investigation, to more detailed exploration of the company, then to full due diligence and finally to the actual investment itself.

Palamon is backed by some of the biggest investment institutions in the world

At any given moment, there will be a number of deals at each stage of this development process. Riverhall developed the "deals database" software for Palamon Capital Partners that enables this process to be tracked and managed. The system acts as an information and communications centre for the progressing of deals through this process.

The other major task that Riverhall have assisted Palamon Capital Partners with is the building and maintaining of a database of investors in the fund. Communication with investors has to be both timely and extremely accurate. Riverhall's software acts as a specialized relationship management system for the investors in Palamon Capital Partners funds. Recent enhancements include support for multiple funds, and the creation of an investor communication web site, which is to be launched by the firm shortly.

"Riverhall have been supplying software to Palamon Capital Partners and supporting our databases since 2000. They have been able to understand our commercial needs and understand how we operate internally and then have designed a system that meets our needs closely and are able to support us post implementation." Annette Wilson, Investor Relations Director, Palamon Capital Partners