As you're aware it's my last afternoon in the office for a while! Before I go I wanted to thank you formally for all your help and hard work over the past months and years. It has been a pleasure to work with you on the RMT, response and database projects and I never cease to be impressed with your understanding of our requirements and your technical capabilities! I appreciate the fact that you have been able to respond to and resolve urgent issues very quickly - you provide us with an excellent and reliable service.

With very best wishes for the future and wishing you an (early) Merry Christmas,